Information for Passengers Wishing to Use the Lost and Found Chatbot Service
Dear Guests,
Due to infrastructure maintenance, between 6:00 PM on May 16, 2025 and 10:00 AM on May 17, certain functionalities of the Lost and Found application on our website—including application, inquiry, and payment steps—as well as some features of the ChatBot application will be unavailable.
During this period, please use the following alternative channels for your Lost and Found and ChatBot operations:
Direct Application: You may apply directly at our Lost and Found office located within the airport.
Call Center: You can get support by calling our call center at 444 1 iGA (444 1 442).
Email: For questions, you can email ist@igairport.aero.
Thank you for your understanding. We would like to inform you that once the maintenance is completed, all our services will continue seamlessly.