Welcoming Our Guests with Kuki: A Gentle Companion for Fearful Flyers

At iGA Istanbul Airport, we see every traveller as our guest, and we strive to make their journey not only seamless but also comforting. With this spirit of hospitality, we introduced Kuki, a gentle companion designed to support guests who feel anxious about flying.

Kuki welcomes guests in the terminal, offering a warm presence that helps ease tension, restore confidence, and bring a sense of calm. Many studies show that the moments before a flight can be the most stressful. By creating genuine connections and offering simple reassurance, the therapy dog Kuki helps turn this experience into one of comfort and positivity.

For us, every journey begins with care. By standing beside our guests with empathy and kindness, Kuki reflects our vision of “An Airport for Everyone” — where each individual feels safe, valued, and truly welcomed.

Discover more about Kuki: YouTube Link