Accessible Transportation

İETT

İETT buses operating at our airport are wheelchair accessible. Click Here for more information about the İETT timetables.

Email: iett@iett.gov.tr

Call Center: 0212 372 22 22

View up-to-date timetable information for İETT.

İETT

Boarding Point

Transportation floor -2

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Descent Point

Entrance Gates for Departures

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HAVAİST

HAVAİST offers accessible midibuses for guests with wheelchairs. Wheelchair users who wish to use this service are advised to notify us in advance in order to minimize their waiting time.

Wheelchair-users who wish to travel to the city center from the airport are required to submit their requests and route preferences, at least 1 hour in advance, by contacting HAVAİST through their communication channels or by visiting the HAVAİST counters located on the transportation floor.

Guests who wish to travel from the city center to the airport should submit their request at least 6 hours in advance through the HAVAİST communication channels. Please specify your preferred route and pick-up point.

Email: info@hava.ist

Call Center: 0850 888 33 34

Click here for information about HAVAİST timetables.

HAVAİST

Boarding Point

Transportation floor -2

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Descent Point

Entrance Gates 1-2-3-4 for Departures

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Accessible Taxi

906 accessible parking spots are available close to the elevators and terminal entrances. Reservations cannot be placed for these points.

We provide accessible black luxury taxis for guests who use wheelchairs and who will be using a taxi for transportation from our airport. Guests who wish to use an accessible taxi with a seating device that assists them in getting into the taxi can register their request at the taxi desk located in the greeting area on the arrivals floor or via the contact number provided below.

Contact Information

Email: bilgi@havalimanitaksi.com.tr

Switchboard: +90 850 780 7734

Mobile: 0533 315 7133

Accessible Taxi

Black Taxi - Arrivals Floor

Exit Gate 9

Black Taxi - Arrivals Floor

Exit Gate 13

Metro

The departures floor is connected to the 4th terminal entrance gate with accessible elevators, Braille alphabet signs, roads and directions to the Istanbul Airport metro station, which was built in accordance with accessibility and serves up to Kağıthane.

Metro

Drop-off and Pick-up Point

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Infant Care Rooms and Toilets

Accessible Parking Spaces

There are parking spaces close to the entrances and elevators on every floor and car park spaces at our airport for our disabled guests. Disabled guests who wish to benefit from the car park service free of charge for up to 15 days must be physically present in the vehicle and present supporting documents related to both the vehicle and themselves at the payment point on the P3 level of the Purple or Red parking area. Guests who have difficulty walking may use the valet access points to enter the payment area by vehicle.

Disabled Passenger Drop-off and Pick-up Points

For our disabled guests, designated pick-up and drop-off points are indicated at entrance doors 1, 3, and 7 on the departures floor. These entrances feature tactile paving for visually-impaired guests.

Disabled Passenger Drop-off and Pick-up Points

Departures Floor

1. Terminal Entrance Gate

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Departures Floor

3. Terminal Entrance Gate

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Departures Floor

7. Terminal Entrance Gate

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