21/08/2025
a passenger resting in the comfortable chairs of istanbul airport a passenger resting in the comfortable chairs of istanbul airport
Health

Health Services

FIRST AID TEAMS

 

iGA Istanbul Airport provides uninterrupted Health Services 24/7 to all our guests with a team of over 200 healthcare professionals, including doctors, paramedics/emergency medical technicians, ambulance drivers, and other medical staff, guided by the motto "People First, Always."

Our airport employs personnel certified in first aid by the Turkish Ministry of Health. In the event of emergencies, they provide informed and effective first-aid interventions until professional teams arrive at the scene.

POLYCLINIC SERVICES

 

Our polyclinic area is located on the departing passenger floor on the landside and on the apron floor on the airside, providing a 24/7 service.

 

As part of our Polyclinic Services, we provide care in 7 different areas.

 

1. Emergency Services
2. Ophthalmology Clinic (Driver's License Report)
3. Internal Medicine Clinic (Fit-to-Fly Report)
4. Nutrition and Diet Clinic
5. Check-Up Clinic
6. Imaging Services (X-ray)
7. Audiometry Services

EMERGENCY HEALTH CALL CENTER (SOS 24/7 Emergency Hotline)

 

Emergency Call Center Number: 444 1 442

 

After dialing this number, you can always reach the Emergency Call Center by first selecting '0' and then '1'.

 

Dear Guests, you can report any health and safety hazards you observe by emailing ramakala@igairport.aero.

iGA AMBULANCE OPERATION CENTER

 

To ensure the fastest response to incidents within the airport boundaries, fully equipped emergency ambulances and medical teams stationed at the iGA Ambulance Operations Center provide uninterrupted emergency medical services 24/7.

Health Services

Medicana Airport Medical Center

Departures Floor - Next to the Lost and Found Office

Map